Get to Know the Solutions We Deliver.
Each title in the Quick Skills Series can be used as an individual learning tool in which learners work on their own, or in a directed learning setting with an instructor. They can also be combined into a customized learning plan designed specifically for your classes.
See our selection of solutions below:
Quick Skills: Skills for the First-Time Entrepreneur
Entrepreneurship occurs from cyberspace to the corner deli and employs almost 50% of all U.S. workers. Small, owner-run companies propel the U.S. economy in new directions and create the majority of new jobs. The fast-growing segment of entrepreneurship is women-owned business.
Quick Skills: Skills for the First Time Supervisor
In today’s fast-paced, technology-oriented organizations, new supervisors need to be effective from Day One. Skills for the First-Time Supervisor focuses on key concepts and abilities that are basic in any supervisory position in any career pathway.
Quick Skills: Handling Conflict
This book explores the kinds of conflict you experience on an almost daily basis, at work and also among your friends and family. Understanding how and why conflict arises and how you can better manage conflict in your own life will improve your work relationships, bring more harmony at home, and reduce your stress.
Quick Skills: What Your Employer Expects
No matter the job title or years of previous experience employers want their new employees to jump right in and get to work. The goal of Quick Skills: What Your Employer Expects is to meet expectations, beginning the first day of work.
Quick Skills: Customer Service
“Put the customer first” is basic advice of successful companies for keeping current customers and enticing new ones. Giving customers what they want, increasing customer loyalty, and eliminating customer dissatisfaction is the focus of this Quick Skills book.